Shipping Policy
Shipping and Delivery Policy
last updated December 19, 2024
Please carefully review our shipping policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping and Delivery Options
We offer 2 delivery options. One is standard delivery and Express Delivery. We uses Australian post as our partner delivery carrier. We pack and ship your order within 1 to 2 business days.
Standard delivery: Australian Post
Estimated Time Frame: 2 to 10 Business days.
Cost: $18.00 Australia Wide
FULLY TRACKED
Express Delivery: Australian Post
Estimated Time Frame: 1 to 4 Business Days.
Cost: $23.00 Australia Wide.
FULLY TRACKED
SHIPPING DELAYS
Occasionally due to circumstances outside FunCrate's control, delivery delays may occur.
If you believe there has been an issue with your delivery, please contact Customer Care (through our Help link our home page) within 14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf.
Please note, if your delivery includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.